Solutions. Simplified.

Need help with your Gaia Family Tree?


We at LULU SOFTWARE are proud to develop products with one single aim: Customer satisfaction. To deliver on that promise, we intend on offering highly-accessible customer support.

We encourage you to contact us with your comments, questions and suggestions so that we can improve your experience with our products and services.

Our promise is to provide personal and attentive service, to the best of our capabilities.

Phone Support
United States and Canada
(Toll Free):

Monday to Friday 5am to 8pm (Eastern Time)
weekends 9am to 5pm (Eastern Time)

United Kingdom:
44 20 3318 8714

Monday to Friday 10 am to 1 am
weekends 2 pm to 10 pm

61 1 800 680 265

Monday to Friday 9 pm to 10 am (AEST)
weekends 11 pm to 7 am (AEST)

33 9 75 18 02 51

Everyday from 11 am to 2 am

Rest of the World:

Monday to Friday 5am to 8pm (UTC-5)
weekends 9am to 5pm (UTC-5)

+49 (0)30 / 56 79 49 04

Monday to Friday 1pm to 6pm